Lies, Damned Lies and Black Friday sales figures

November 26, 2009

firesale-savingsStories about the success of Black Friday/Cyber Monday  are as inevitable as taxes and death but nowhere near as reliable. It goes like this: "Great Black Friday sales numbers mean a big shopping season. Insert somebody’s numbers to support this and then a quote or two from an analyst." Publish, forget, and hope no one notices that they are ALWAYS — even in good economic times — WRONG. In the past these stories have been an embarrassment. Now they are colluding with retailers to overcome the facts in the hopes that somehow shear massive denial will rescue us.

This isn’t whistling past the graveyard, it’s renting a whole symphony orchestra.

Although the actual sales figures would later show a whopping 0.5% increase in sales, here’s the AP’s early report on what should be called Bogus Saturday:

The nation’s shoppers took advantage of deals on toys and TVs with some renewed vigor in stores and online on Black Friday after a year of concentrating their spending on basic necessities. Though the first numbers won’t be available until Saturday, early reports indicated bigger crowds than last year, with people buying more and even throwing in some items for themselves.

“Though the first numbers won’t be available until Saturday”? That’s shorthand for “we’re making this up.”

Stores were encouraged that shoppers appeared to be a little freer with their spending. Best Buy, Sears Holdings Corp. and Mall of America, as well as mall operators Taubman Centers and Simon Property Group, offered signs people were buying more than last year.

“Offered signs”? Whiskey Tango Foxtrot?

An average of about 1,000 people were in line for midnight openings at Toys R Us stores, CEO Gerald Storch said. After setting aside 100 Zhu Zhu Pets hamsters for each location, Toys R Us came back with several shipments of the hot toy for several of its stores Friday.

And Mr. Storch is certainly an unbiased observer with no vested interest in the outcome of this story. Fortunately Mr. Storch’s “facts” were backed up by none other than Macy’s CEO Terry J. Lundgren. Lundgren said more than 5,000 people were at Macy’s Herald Square store in New York early Friday, slightly more than last year. (WHERE DO THESE NUMBERS COME FROM? Is there someone whose job it is to count the number of people in line? )

Having passed off the above as news, the AP then goes to a person-on-the-street for further uninformed opinion.

Dondrae May, a manager at a Best Buy in Framingham, Mass., said shoppers started lining up at 4 p.m. Thursday — 13 hours before opening. He said shoppers were filling their baskets with more items than a year ago, when they were shellshocked after the financial meltdown.

Everyone repeat after me: The plural of anecdote is NOT data. The plural of anecdote is NOT data. The plural of anecdote is NOT data. The plural of anecdote is NOT data. The plural of anecdote is NOT data….

At least Bloomberg had the decency to make it clear the adjective for the sales figure was alleged, not proven.

Retailers reported “strong” shopper traffic on Black Friday as discounts on televisions, toys and computers drew budget-conscious crowds across the U.S., the National Retail Federation said.

Although Bloomberg also cites a retail CEO (Best Buy) as saying sales are better, they don’t pass off his opinion as anything but that. (BTW, Storch & Dunn’s questionable numbers are also quoted in the Bloomberg story and in the Wall Street Journal. Some PR agency is earning its commission!)

That said, Bloomberg does pass along this piece of genius seemingly without pausing to ask where these statistics come from:

“There’s a little more traffic than last year across the board, maybe 10 percent,” Bill Taubman, chief operating officer of Taubman Centers Inc., a U.S. real estate investment trust with 24 malls, said in a telephone interview yesterday.

Thank G-d for the Wall Street Journal which had the common decency to run a story poking holes in all these predictions.

Black Friday’s predictive powers are limited. Although the day after Thanksgiving was the No. 1 shopping day in terms of sales last year, when economic turmoil made it a retail free-for-all, it typically is eclipsed by the last Saturday before Christmas. Similarly, "Cyber Monday," the Monday after Thanksgiving, hasn’t been the top day for online sales since the term was created five years ago.


The silver lining: “Amid Higher Unemployment, Fewer Workplace Injuries”

November 25, 2009

“Smartbook Says Bloggers Can’t Use The Word Smartbook Anymore. Smartbook.”

November 25, 2009

I really can’t top that TechCrunch headline.

For most of us, the term ’smartbook’ (a device that’s somewhere in between a smartphone and a netbook) is nothing but the latest tech buzzword du jour. For German company Smartbook, however, it’s apparently a chance to score some free publicity by vigilantly defending a multinational trademark and threatening to sue everyone who dares use it in conversations.

Smartbook AG has also targeted media outlets who use the word generically to describe some next-generation devices. For instance, electronics industry newspaper EE Times has removed all references to the word, and even downright deleted an article that dealt with the legal threats put forward by Smartbook against the media company…Now it appears the company is actively going to pursue international bloggers and press too, no longer limiting themselves to those in German-speaking countries.

There’s a very technical marketing word to describe this situation: FAILURE.

Smartbook. Smartbook. Smartbook. Smartbook. Smartbook. Smartbook. Smartbook. Smartbook. Smartbook. Smartbook. Smartbook. Smartbook. Smartbook. Smartbook. Smartbook. Smartbook. Smartbook. Smartbook. Smartbook. Smartbook. Smartbook. Smartbook. Smartbook. Smartbook. Smartbook. Smartbook. Smartbook. Smartbook. Smartbook. Smartbook. Smartbook. Smartbook. Smartbook. Smartbook. Smartbook. Smartbook. Smartbook. Smartbook. Smartbook. Smartbook. Smartbook. Smartbook. Smartbook. Smartbook. Smartbook. Smartbook. Smartbook. Smartbook. Smartbook. Smartbook. Smartbook. Smartbook. Smartbook. Smartbook. Smartbook. Smartbook. Smartbook. Smartbook. Smartbook. Smartbook. Smartbook. Smartbook. Smartbook. Smartbook. Smartbook. Smartbook. Smartbook. Smartbook. Smartbook. Smartbook. Smartbook. Smartbook.   


The end of the end of the Great Recession

November 24, 2009

It is hard to believe that a man is telling the truth when you know that you would lie if you were in his place. – Mencken

Remember all that robust economic activity we heard so much about last month? The stuff about the economy expanding at 3.5% for the third quarter of this year and “officially” marking an end to the Great Recession? Ooops.

It was only 2.8% according to revised Commerce Department numbers. (And every reporter who is even semi-competent knew this reduction was coming. This number will be revised at least once more.)

That 0.7% difference is big. It means the basis of all this activity was mostly a result of the Federal gov’t running up its credit card and not by the creation of goods and services as a result of non-government created demand. Most of the spending was the result of government subsidies of the housing and auto industries via the Cash For Clunkers program and the $8,000 tax “credit” for 1st time homebuyers. It had been hoped that these would spur ancillary spending and thereby help the economy. This was not the case. People spent only on the things they could get a deal on.

And even that spending was problematic as the FHA seems intent on recreating the subprime insanity that got us into this mess.

Robert Toll, CEO of Toll Brothers, said today at a New York home builders conference that FHA lending could create another huge crisis in the mortgage industry, referring to it as “yesterday’s subprime.” He also went as far as calling it a “definite train wreck,” noting that a “flag will go up in the next couple of months” for bail out money.

It is worth pointing out that Mr. Toll’s money comes from the FHA so he  has a vested interest in NOT saying this.

Nor were individuals the only ones to reign rein in their spending:. Via AP: “Companies cut back spending on commercial construction — a weak spot in the economy — at 15.1% annualized pace. That was deeper than the 9% annualized cut back first estimated.” On the plus side: Corporate profits climbed by the most in five years.

Oh, wait, you mean you aren’t a corporation?

OOOOOPS, again.

Maybe that’s not good news.

The AP story tries so hard to offer both sides of the story that it contradicts itself in places:

For the current quarter, some economists think economic growth will slow to around a 2.5 percent pace, though others say it could reach 3 percent if holiday sales turn out better than expected. [I would like some drug testing done on those “others”.]

Most say they think the economy will weaken again next year, with growth at a pace of around 1 percent as the impact of the $787 billion stimulus package fades and consumers keep tightening their belts under the strain of high unemployment and hard-to-get credit.*

So for some reason consumers are going to shell out in this quarter but then stop. I may have missed it but I don’t think there has been a subsidy for Christmas presents. Unlike some other economists, I think most people know January follows December and behavior that won’t make sense then doesn’t make sense now.

By the way, the professional wishful thinking classes will be out in force for Black Friday so make sure not to believe a single damn thing they say. Reporting false bright numbers about the coming weekend is an annual and longstanding tradition. See: Journalists still too lazy to report truth about Black Friday

Journalists deeply irritated at working over the long weekend writes stories that begin: “Great Black Friday sales numbers mean a big shopping season. Insert somebody’s numbers to support this and then a quote or two from an analyst.” Publish, forget, and hope no one notices that they are ALWAYS — even in good economic times — WRONG.

I don’t know which irritates me more, that we are being lied to so badly or that we are so eager to go along with it.

PS: The FDIC Deposit Insurance fund is now in “Negative Territory” (ie, broke) as the number of bank failures continues to increase.

*The article has a great example of how journalists say what they believe to be true without getting caught at it: “What’s not clear is whether the recovery can continue after government supports are gone. If consumers clam up, the economy could tip back into recession.”


Pumpkin pies follow Eggos on to endangered foods list

November 20, 2009

It looks like a grim winter for Americans who will now have to get through the coldest months without two of their favorite food groups.

Nestle, which owns the Libby’s brand of pumpkin pie and announced this week that heavy rain has hurt its pumpkin farms in Morton, Ill., to the point that it will not pack any more pumpkins this year.

And it’s not just our poor underprivileged industrial food producers being hurt by this. In case anyone cares, there are reports that mere people are also being effected.

“Our calculations indicate that we may deplete our inventory of canned Libby’s pumpkin as we approach the Thanksgiving holiday,” said Paul Bakus, vice president and general manager of Nestle Baking.

Damn. Just as I was poised to get rich off my pumpkin pie with Eggo crust recipe. Maybe next year.

UPDATE

I agree with Mister Impatient’s comment (below) and sense an attempt to drive up the price in both the pumpkin and Eggo markets by creating a fictitious shortage. As evidence I offer this picture of shelves at my local supermarket overflowing with Eggos!

I CALL SHENANIGANS!!!


They report, you decide – because they can’t make up their mind

November 20, 2009

MSNBC: Ethics Committee clears Sen. Burris (D-Ill.) of wrongdoing over appointment

Washington Post:  Senate ethics committee admonishes Burris

OK, all those of you who find the idea of a Senate ethics committee hysterical signal by saying “aye.” The motion passes by a vote of 270,000,000 to 100.


Congress waffles in face of national Eggo shortage

November 19, 2009

eggohide1Speaker of the House Nancy Pelosi  is calling for swift action in response to a national Eggo frozen waffle shortage. In a speech today at the International House of Pancakes, Pelosi (D-Not Amused) said the nation could not wait while the nation’s children were forced to pick something else for breakfast.

“This poses a threat to the entire educational system,” she said. “The time lost to choosing another breakfast food will cause massive delays of school start times which could snowball through the entire school day.”

The issue of how to handle the shortage, expected to last until at least next summer, has further polarized an already divided, split, segmented and bisected Capital Hill.

Senate Minority Leader Mitch McConnell, (R-Cranky), accused the Obama administration of having a socialist Eggo agenda that posed a threat to national security and the economy. “Eggo! Al Qaeda! Dow Jones! Eggo! Al Qaeda! Dow Jones! Eggo! Al Qaeda! Dow Jones!” he said, until Senate Minority Whip Jon Kyl (R-To The Right Of You No Matter What) whacked the back of his head.

Earlier in the day, McConnell addressed the issue on a Fox News special, French Toast Sticks: Threat or Menace? At that time McConnell blamed the liberal media before offering to wipe some syrup off the chin of host Glenn Beck.

Pelosi said she would consider a bailout for the waffle industry and a public option for either butter or margarine. In a move widely seen as an attempt to placate moderate Democrats she promised there would be no government mandate for syrup.

Pelosi shattered any possibility of bipartisanship when she decried Republican attempts to link the crisis to Rep. Barney Frank’s waistline. Frank (D-“Those” People) defended himself by saying he owed his chubbiness to Dunkin’ Donuts. “The Massachusetts’ state constitution requires every resident to start the day with an extra huge coffee, regulah, and the donut of his or her choice.” Frank, who has an aide bring him his daily serving,  acknowledged that he may have a donut problem. “I don’t care if it’s sprinkles or coconut or icing,” he said. “But it BETTER HAVE SOMETHING!”

In an unprecedented move, the Obama administration offered a straight-forward opinion on the issue. When asked about the shortage First Lady Michelle Obama sighed, rolled her eyes and made us all feel silly for bringing up the issue in the first place. Later, she was crowned queen of Europe. Her husband is reported to have done something, too.

The shortage is a result of problems at Kellog’s Atlanta and Rossville, Tenn., plants. Eggo production won’t return to normal until it until the middle of 2010, said company spokeswoman Kris Charles. Already customers are noticing near-empty Eggo shelves on the freezer aisle at many grocery stores. This has scared many shoppers until they noticed the store brand frozen waffles.


Veterans’ Day reflection on two military cemeteries in France

November 11, 2009

“To the living we owe respect, to the dead we owe only the truth.” — Voltaire

There are 28 military cemeteries in Normandy. Sixteen for British & Commonwealth troops, two American, two Canadian, one Polish, six German and one French. The best known is the American Cemetery and Memorial at Omaha Beach in Colleville-sur-Mer, featured in the opening and closing scenes of Saving Private Ryan. It is located just yards from Omaha Beach, one of three American landing areas in the D-Day invasion. The fighting here was the day’s fiercest, responsible for almost half of the nearly 6,000 Americans killed and wounded.

Paris 09 097 Today it is difficult to imagine a battle here. The German fortifications have been removed and the craters filled in, replaced with an official memorial and the graves of 9,387 American men and women who died in Europe during the World War II.

To get to the graves you walk on a path along the top of bluffs overlooking the beach. It is a serene view. Dense, green shrubbery runs down the hillside and ends at a wide, sandy shore. Two paved walkways make it easy to go from the beach to the heights. It is a beach you could take your family to and not once think of men at the top and bottom of the bluffs trying to kill each other and stay alive at the same time.

The path ends at the structures and statue formally designated as the memorial. The structure contains things better suited for a text book: Maps swarmed over by large red arrows showing the outlines of the battle at the most impersonal scale. The statue, Spirit of American Youth, is a highly polished bronze giant. It is rendered in a WPA/socialist realist style meant to embody Every Man and therefore reminiscent of no one.

Look out from the statue and you see the cemetery. It  immediately makes all the other construction superfluous. Row upon row upon row upon row of white headstones, crosses and the occasional Star of David, all perfectly aligned – as if still in military formation. Kneel directly in front of one and look down the row and they seem to curve over the horizon. This emphasizes the group over the individual. It is easy to be awed by the number of dead without a trace of the grief which comes from the loss of a person you actually know.

The largest German cemetery in Normandy is a few miles away from Omaha in the town of La Cambe. It gets far fewer visitors than Omaha, which is a major tourist attraction. The cemetery here is a muted, hidden place. It sits close to a highway but is screened from it by a high wall. Near the wall is a stone marker with this inscription:

The German Cemetery at La Cambe: In the Same Soil of France Until 1947, this was an American cemetery. The remains were exhumed and shipped to the United States. It has been German since 1948, and contains over 21,000 graves. With its melancholy rigour, it is a graveyard for soldiers not all of whom had chosen either the cause or the fight. They too have found rest in our soil of France.

Paris 09 127 Entering the cemetery all you see are groups of five small, dark crosses placed far from each other. They bring to mind small groups of people separated by vast distances who are not part of any greater cause or effort. Initially the lack of headstones is disconcerting. Walk a little farther in and you see the markers lie flat on the ground, filling the areas between the crosses. The multiple crosses are a reminder that many graves here contain several bodies. Because of this La Cambe has far fewer graves than Omaha but contains more than twice as many dead.

At the center of the graveyard is a large stone cross atop a circular mound. The mound is a memorial to some 300 unknown soldiers buried beneath it. At the foot of the mound are a number of wreaths, most donated by former foes.

At Omaha there is a memorial with this inscription: “This embattled shore, portal of freedom, is forever hallowed by the ideals, the valor and the sacrifices of our fellow countrymen.” This statement was made for the living, not the dead. The US cemetery is designed to console the survivors that those who died here did so for an important and worthwhile reason.

While losers of wars often make similar claims for their dead, in World War II the Nazis’ acts made this impossible. As a result the private group that built and maintain this German cemetery was free to ask a question their foes could not: Why do we still consider war to be just “a continuation of politics by other means?”


5 favorite Sesame Street moments

November 10, 2009

Nothing snarky to say about it. Happy 40th to a show that I still love.

  1. THAT song

 

2. Tony Bennett celebrates the worm’s successful moon mission by singing …

 

3. Ernie finally gets the duckie off his back

 

4. The death of Mr. Hooper – the most moving and, I think, most important story arc in the show’s 40 years

 

5. It’s Not Easy Being Green – Sesame Street produces a bonafide jazz classic. (Van Morrison does a great, straight cover of it on his otherwise forgettable album, Hard Knows The Highway – I couldn’t find a video)

If you need to cry even more after the Mr. Hooper segment click here to see Big Bird performing the song at Jim Henson’s memorial.

.5A Anything with Cookie Monster EXCEPT when he starts to eat “healthy” (BRAND BETRAYAL!)

 

Others: REM singing Furry Happy Monsters (band members do their level best to look serious and happily fail), Jon Stewart hosting the 25th anniversary special, Tim McCarver narrating the worm summer Olympics, the “today’s show was brought to you by the letter __ and the number __” announcement, the Count, and on and on and on.

UPDATE:

Linda Lenzen Treiber sent this wonderful note:

Your posts have given me the most wonderful thread back to memories of working with Jim Henson at Disney-MGM Studios. We were producing a "Spring Press Event" when Disney and Sesame Street were better friends, were working collaboratively, and when Jim was alive. I remember sharing a box of tissues with Mr. Henson since both of us had horrible colds and he was pinned inside a small out-of-camera-frame place giving life to Kermit who was fending off Miss Piggy’s amorous attentions. He was a glowing, sweet and gentle man with a wicked sense of humor. I got over my cold, but Mr. Henson did not as he passed very shortly after from pneumonia. The stunned silence in our production trailer upon hearing the news was profound. Big Bird’s musical tribute dusted off the file cabinet in my head where these memories dwell.

Wow, says me.


Goldman & Citi have Swine Flu vaccine, do you?

November 6, 2009

In the event of revolution I have some thoughts about who to put up against a wall.

Some of New York’s biggest companies, including Wall Street giants Goldman Sachs and Citigroup, received doses of swine flu vaccine for at-risk employees, drawing criticism that the hard-to-find vaccine is going first to the privileged. [emphasis added]

That’s not criticism, that’s a statement of fact.

New York city defended its actions by saying that distributing large doses of the vaccine to such businesses is "a great avenue for vaccinating people at risk." ASTERISK/FOOTNOTE: And by people at risk we mean those who are rich and have health insurance. I’m not sure what the risk is here, but I’d like to have some.

This event has revealed a previously unsuspected gift for irony at the Centers for Disease Control and Prevention. The CDC responded to this by saying any decisions that appear to send vaccine beyond high-priority groups "have the potential to undermine the credibility of the program." You think?

Goldman, Citi, et al, got the vaccine because they have their own doctors. Before getting the vaccine, doctors at these companies had to agree to only vaccinate high-risk employees. (wink, wink, nudge, nudge) And I am sure they are doing just that and ignoring any VIPs who ask for it and could have them fired.

It is nice to know that at least one of the firms who have received billions in tax dollars has spent some of that on competent PR people. While Goldman Sachs kept its 200 doses and Citigroup kept its 1,200, Morgan Stanley turned over its 1,000 doses to local hospitals after finding out they had not yet received any vaccine.

I realize our government is a corporate whorehouse, but would it mind at least pulling the shades down over the windows?

Related story:

CALGARY, Alberta (Reuters) – Senior health officials in the Canadian province of Alberta said on Wednesday they had fired an unidentified worker for giving National Hockey League players preferential access to the H1N1 flu vaccine. The controversy boiled over this week when it was revealed that players for the NHL’s Calgary Flames and their families received shots on an exclusive basis one day before the province closed public flu clinics due to a shortage of the vaccine.

Remember: Before getting the vaccine, doctors at these companies had to agree to only vaccinate high-risk employees. (wink, wink, nudge, nudge)


New reg lets banks ignore actual value of “underperforming” loans

October 31, 2009

It is only fitting that on Halloween the Federal government is increasing the number of zombies among us.

Federal bank regulators issued guidelines allowing banks to keep loans on their books as "performing" even if the value of the underlying properties have fallen below the loan amount.

Blog_Zombie_BankThe rationale?

While CRE (commercial real estate) borrowers may experience deterioration in their financial condition, many continue to be creditworthy customers who have the willingness and capacity to repay their debts. In such cases, financial institutions and borrowers may find it mutually beneficial to work constructively together.

Nothing inspires confience in me like the phrase “financial institutions and borrowers may find it mutually beneficial.” Especially since banks are not required to only apply this rule to “creditworthy customers who have the willingness and capacity to repay their debts.”

I really can’t top what Doug McIntyre wrote at DailyFinance.com:

The FDIC appears simply to be taking losses that would be incurred in the normal course of business and pushing the true accounting for them into the future. It is to the political benefit of Washington to make it appear that the banking sector is getting better. It also probably helps the FDIC, which is essentially insolvent, from having to come up with billions of dollars to insure deposits at failing banks.

Some can argue that this regulation just does for commercial real estate what had already been done for home mortgages. In April, the Financial Accounting Standards Board approved a new set of rules allowing financial firms to fiddle with how big their real-estate losses are. (New accounting rules let bankers set the value of their own toxic assets)

When I use a word," Humpty Dumpty said in rather a scornful tone, "it means just what I choose it to mean – neither more nor less.”


HOORAY? Sub-prime mortgages “back to pre-crisis levels”

October 27, 2009

The Fed says sub-prime mortgages again make up more than 20% of the nation’s outstanding mortgages.

After plummeting in early 2008, the share of borrowers with FICO credit scores lower than 660 has returned to just higher than 20 percent, the same share as when subprime securitization peaked in 2006.

Once upon a time this number was a bad thing because all those loans were held by private institutions many of which basically collapsed when it turned out people couldn’t pay them off.

Today it is a good thing because Government-backed agencies Fannie Mae, Freddie Mac and Ginnie Mae "are providing unprecedented support to the housing market — owning or guaranteeing almost 95% of the new residential mortgage lending." So all is jake now that you, me and every other US citizen are guaranteeing these turkeys.

The reason for this rebound is not that due to any increase in the financial stability of people with lousy credit scores. No, it’s because the Federal Housing Authority seems determined to recreate the housing bubble “by providing vital insurance that enables borrowers to qualify for loans with as little as 3.5% down.

The FHA is, of course, a picture of fiscal health. The agency recently admitted that “a soon-to-be-released audit will show that its reserve fund has fallen below the level required by law, meaning it will not be enough to cover 2% of all outstanding FHA mortgages.

One solution proposed to get the agency’s reserves back up to what the law requires:  Raise the minimum down payment on FHA loans to 5%.

But – reports the LA Times — “new FHA Commissioner David H. Stevens said such a move could threaten the nascent housing recovery. A person looking to buy a $300,000 house, for instance, would have to raise an additional $4,500 for the down payment.”

If you can’t afford another $4.5K for the down payment, you probably can’t afford $300K either.

Says who?

The FHA itself. That’s because – just like in the last housing bubble – the lenders don’t really have a clue as to how much the borrowers can repay. We know this because the FHA has admitted it really hasn’t done much to screen the lenders for things like basic competence.

According to a report by the FHA inspector general: “The agency approved nearly 3,300 lender applications in fiscal 2008, more than triple the year before. But the number of workers evaluating applications remained the same. In a review of 22 approved applications, the audit found that only one contained all the necessary documents.

History repeats itself first as tragedy then as farce, someone once said. Unfortunately the farce doesn’t leave you any better off than the tragedy.

By the time this is all done the economy will look like it’s been hit by a typhoon of monkeys.

BON TON ROULEZ!!!


Bank fails after taking “Jesus saves” literally

October 26, 2009

JC savesRiverview Community Bank of Ostego, MN, whose founder said God told him that He “would take care of the bottom line,” was closed by the FDIC last Friday.

Chuck Ripka, one of the bank’s founders, once told the Star Tribune that God spoke to him and said, "Chuck, if you pastor the bank, I’ll take care of the bottom line." Ripka and his staff would pray with customers in the bank’s Otsego branch and even at the drive-up window. (A story I once heard about not mixing money lenders and temples suddenly comes to mind.)

Seems the Good Lord didn’t tip Mr. Ripka to the fact that home prices do not always head toward Heaven. The bank was an aggressive real estate lender and at one point had the fourth-highest concentration of real estate loans-to-capital of any community bank in the Minnesota. Riverview’s mistakes weren’t limited to bad loans it seems. Earlier this month it had reached an agreement with the Fed to cease paying dividends and correct violations of law spelled out in a May letter from the Fed. The order didn’t identify what laws were broken.

 

(And speaking of banks in need of divine intercession, check out: Citigroup’s "Hail Mary Pass": How To Know Citigroup Is In Serious Trouble)


Someone at Toyota, Saatchi thought cyber-stalking was a good marketing idea

October 20, 2009

In order to market its then-new Matrix model, Saatchi & Saatchi proposed and Toyota OK’d a campaign whereby people who “opted-in” would get “e-mails for five days from a fictitious man called Sebastian Bowler, from England, who said he was on the run from the law, knew [the person] and where [he/she lived] and was coming to [his/her] home to hide from the police.” And oh, by the way, the participants were entered into the event by people who wanted to set up friends to be "punked."

What could possibly go wrong with that?

Plenty. So much that Amber Duick of LA has filed suit against the carmaker over emotional distress caused by being on the receiving end of the stunt.

Although Bowler did not have Duick’s current address, he sent her links to his My Space page as well as links to video clips of him causing trouble all over the country on his way to her former house in Los Angeles, according to the lawsuit.  "Amber mate! Coming 2 Los Angeles. Gonna lay low at your place for a bit till it all blows over," the man wrote in one e-mail.

You may not have thought it possible, but it gets even stupider.

Duick’s attorney said the marketing company went so far as to send Duick a bill for damages the fictitious man supposedly made to a hotel room. "Amber, ran into a little problem at the hotel," a note with the invoice stated. "After I’m done visiting you, I’m going to go back and sort out that front desk Muppet."

The company’s defense? “Well, she did agree to the opt-in.” Said opt-in was buried in an emailed “personality test” which contained a link to a web page allegedly explaining what was going to happen. Duick’s lawyer characterizes the explanatory note as “indecipherable.” This point seems reasonable as you could hardly expect to punk someone who knows what’s coming.

The entire thing begs two questions:

  • WTF was someone smoking when he/she OK’d this?
  • What the hell was the campaign supposed to accomplish?

Saatchi & Saatchi told the marketing magazine OMMA last year that it had developed the campaign to target men under 35 who hate advertising. The prank campaign, Saatchi creative director Alex Flint told the magazine, should gain the appreciation from "even the most cynical, anti-advertising guy.

HUH? How the hell does this actually sell the product? It sure as hell isn’t going to make anyone less cynical or anti-advertising. I want to ask did it ever once occur to anyone that even “men under 35” have been known to have problematic people in their lives – but we already know the answer.

Sadly this campaign is excluded for this year’s list of Top 10 (or so) marketing blunders as it took place in 2008. However, I suspect it may receive a special citation from a certain special interest group.

penguin-seal


A basic rule marketing people can’t remember: Nazi = bad

October 20, 2009